Privacy Policy
Last Updated: 27/11/2025

This Privacy Policy explains how OOLA, operated by AICQ, collects, uses, and protects your information when you use our website, mobile application, and related services.

We may collect the following types of information:

• Name of the student or parent (if provided)
   
• Email address
   
• School or institution details (if applicable)
   
• Account login information
   

• Assessment results and placement test scores
   
• Lesson progress, time spent, and activity completion
   
• Interaction with multimedia content
   
• Teacher feedback and performance reports
   

• Device type (web, mobile, tablet)
   
• Language selection
   
• IP address and general location (non-specific)
   

Note: We do not collect, store, or request financial information inside the app.

We use the collected information to:

• Provide access to lessons and learning activities
   
• Personalize the learning pathway and placement level
   
• Track progress and generate reports for parents and teachers
   
• Improve program performance and user experience
   
• Support schools with analytics and administrative tools
   
• Communicate with parents, schools, and teachers when needed
   

We do not sell, rent, or trade your data.

We implement industry-standard security measures, including:

• Encrypted data transmission
   
• Secure servers
   
• Limited staff access
   
• Regular data protection reviews
   

Your information is stored securely and used only for educational purposes.

We may share limited information only with:

• Schools or teachers assigned to your child’s learning
   
• Service providers that help operate the app (hosting, analytics)
   

We do not share personal information with advertisers or unrelated third parties.

OOLA is designed for children, and we take children’s privacy seriously.

• We collect only educational data required to deliver the program.
   
• Accounts for children under 13 must be created or approved by a parent, school, or guardian.
   
• We comply with children’s data protection laws such as COPPA (where applicable).
   

Data may be processed in Qatar or other countries where our service providers operate.
By using the app, you consent to this transfer.

You may request to:

• Access your data
   
• Update incorrect information
   
• Delete your account and associated data
   

To do so, contact us at:
support@oola-edu.com

We may update this Privacy Policy from time to time.
The updated date will always be shown at the top of this page.

If you have any questions about this Privacy Policy, contact us at:

AICQ – Doha, Qatar
Info@aicq.tech